Customer Satisfaction Questionnaire\Iraq

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*
Customer Name:
Profession/Job:
Age:
Gender:
Repair Date:
Email:
Contact Address:
Vehicle Model:
Dealer:
License plate No:
Mileage:
Notes: For every question, please choose from 1 to 10 scores to evaluate, write "√" in the corresponding score grid.
* 1.How do you feel about the service staffs?(such as friendly, polite & professional)?
  • 1
  • 10
* 2.How do you feel about the customer lounge(such as tidy circumstance, entertainment, snacks & drinks)?
  • 1
  • 10
* 3.How do you think about the repair/maintenance price,such as reasonable, open and transparent?
  • 1
  • 10
* 4.Are you satisfied with the quality of the repairing/maintenance？
  • 1
  • 10
* 5.Are you satisfied with the time spent for serive(deliver vehicle in promised time)?
  • 1
  • 10
* 6.How do you feel about the vehicle condition(such as all fixed,clean & neat)after repairing?
  • 1
  • 10
* 7.How likely will you want to recommend this service station to your friends?
  • 1
  • 10
* 8.How do you rate the product quality& reliability of BAIC vehicle ?
  • 1
  • 10
* 9. How do you rate the Warranty program of BAIC ?
  • 1
  • 10
10.If you have any suggestions or comments please write in the following blanks; if not, please leave it empty.
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